Refund policy

All sales are final.

We do not accept returns or exchanges, and we do not issue refunds on any purchase, including sale items and gift cards. Please review product details, sizing and materials carefully before placing your order. If you have any questions before you buy, contact us at info@gaiagemsus.com and we'll be happy to help.

Damaged, defective or wrong items

Please inspect your order when it arrives. If your item arrives damaged or defective, or you received the wrong item, contact us right away at info@gaiagemsus.com with your order number and a photo, and we will make it right.

Order cancellations

Orders can only be cancelled before they ship. Once an order has shipped, the sale is final.

Nothing in this policy limits any rights you may have under applicable law.